Privacy Policy

INTRODUCTION

This policy is intended to inform you of FocusTI’s practices regarding the privacy and protection of your personal information. It explains what information we collect, why we collect it, and how it is stored and used.

FocusTI takes all reasonable measures to protect the integrity and security of information collected from website visitors, and to prevent unauthorized access to or use of that information. To that end, FocusTI regularly reviews and updates its security practices.

Terms of Use

By using this website, which is the exclusive property of FocusTI Inc., you expressly acknowledge that you have read and agree to the following terms of use governing your use of the site. If you do not agree to these terms, please leave the site immediately and disregard any information contained on it. FocusTI reserves the right to modify these terms at any time. Any changes will take effect immediately and will be incorporated into these terms of use.

Copyright

All text, logos, concepts, graphics, images, information, documents, and other content on this site, as well as the selection, arrangement, and presentation of that content, remain the exclusive property of FocusTI and/or its clients and suppliers, and are protected under applicable copyright law.

Collection of Personal Information

We collect the following personal information:

  • First name
  • Last name
  • Email address
  • Phone number
  • Company name
  • Province
  • Country

Your personal information is collected through the following methods:

  • Website registration form
  • Opinion survey

We use the information collected for the following purposes:

  • Website management
  • Promotional information and offers
  • Statistics
  • Contact

Client Testimonials

We publish client testimonials and comments on our website, which may include personal information. We obtain each client’s consent by email or through another form of agreement before publishing their name, testimonial, or comment.

Cookies and Tracking Files

We collect certain information through log files and cookies. These files allow us to process traffic statistics, facilitate navigation, and improve your experience on the site.

The information collected primarily includes:

  • The visitor’s IP address
  • Date and time of the visit
  • Referring URL, meaning the site from which the visitor arrived
  • Pages visited on our site
  • Browser information, including browser type and version, and operating system

The use of these files allows us to achieve the following objectives:

  • Service improvement and personalized experience
  • Creation of personalized content profiles

While browsing the site, third-party cookies may be stored on your device. These third parties may include:

  • Google Analytics (google.com), Meta Ads, Google Ads, LinkedIn Ads, YouTube, and HubSpot

Behavioural Remarketing

FocusTI uses remarketing services to display ads to you on third-party sites after you have visited our website. FocusTI and its third-party providers use cookies to personalize, optimize, and deliver advertisements based on your prior use of our website.

The site also integrates social media sharing buttons. When you use these features, cookies from those social media platforms may be stored on your device.

These platforms have their own privacy policies and terms of use, which may differ from those of our site. We encourage you to review the privacy policies and terms of use of any third-party sites you visit.

You may disable cookies by adjusting your browser settings. If you choose to do so, you will still be able to navigate the site. However, FocusTI cannot be held responsible for any disruption to site functionality resulting from this action.

Sharing of Personal Information

We do not sell or otherwise commercialize your personal information to third parties.

Retention of Personal Information

The person responsible for the processing of personal information retains personal information collected through the website in FocusTI’s systems, under reasonable security safeguards, for a period of 13 months.

Your personal information is stored in a secure environment. All individuals working on our behalf are required to respect the confidentiality of your information.

Security

We are committed to maintaining a high standard of confidentiality by integrating appropriate technological measures to protect your communications and personal information.

The following security measures are in place:

  • SSL/TLS protocol
  • Access restricted to authorized personnel
  • Username and password authentication
  • Web application firewall
  • Network monitoring software
  • Data backup

That said, no mechanism offers absolute security. A degree of risk is always present when transmitting personal information over the Internet.

Person Responsible for Personal Information

The person responsible for the processing of personal information is:

Daniel Champoux, President
797 Champagneur Avenue
Outremont, Quebec H2V 3P9

This person is responsible for determining the purposes and means of processing personal information.

The person responsible is committed to protecting the personal information collected, not transmitting it to third parties without your prior knowledge, and respecting the purposes for which it was collected.

The person responsible is also committed to notifying you of any correction or deletion of your personal information, unless doing so would require disproportionate effort, cost, or administrative steps.

In the event that the integrity, confidentiality, or security of your personal information is compromised, the person responsible will notify you by any appropriate means.

Right to Object and Right to Withdraw

You have the right to object to the processing of your personal information (“right to object”). You also have the right to request that your personal information be removed from a mailing list or similar communication channel (“right to withdraw”).

To object to the processing of your personal information or request its withdrawal, please send your request to: marketing@focusti.com 

Right of Access, Rectification, and Deletion

You may request access to, update, correct or request the deletion of your personal information by sending a request to: marketing@focusti.com 

Links to Third-Party Sites

Our website may contain links to other sites that we do not operate. If you click on a third-party link, you will be redirected to that site. We strongly recommend that you review the privacy policy of each site you visit. FocusTI has no control over the content, policies, or privacy practices of third-party sites or services and accepts no responsibility in connection with them.

Acceptance of This Privacy Policy

By browsing this site, you confirm that you have read and understood this privacy policy and agree to its terms, particularly as they relate to the collection and processing of your personal information and the use of cookies.

Applicable Legislation

FocusTI is committed to complying with the provisions set out in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s privacy laws, where applicable.