Managed Cybersecurity
Services for SMBs: Protecting
Your Business Continuity

You want to move forward with confidence, without cybersecurity becoming a constant source of worry. As a business leader, the pressure is real: protect your operations, honour the trust your clients place in you, and stay in control. At FocusTI, our role is to turn that responsibility into a clear, structured, and reassuring process.

With our managed cybersecurity services for SMBs, you get practical solutions adapted to your reality and your pace. You gain visibility, control, and peace of mind through protection that supports your day-to-day operational continuity.

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About Cybersecurity

Why Cybersecurity Is a Business Issue

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  • Maintaining Operational Continuity and Protecting Your Revenue

    A security incident can slow down your teams, delay deliveries, and disrupt billing. The impact shows quickly: longer turnaround times and a direct hit to your revenue. Protecting against operational downtime means keeping your systems available and your operations running smoothly.

    A solid business continuity plan gives you a clear path forward: priorities, actions, and a structured recovery process. You reduce improvisation and protect your ability to deliver, even when the unexpected happens.

  • Protecting Your Reputation and Managing Your Legal Liability

    The trust your clients have in you was built over time. Security is part of that relationship. Protecting sensitive information, limiting high-risk access, and governing data exchanges reduces the likelihood of an incident and simplifies the response when one does occur.

    A proactive security posture demonstrates accountability. It strengthens your credibility and protects your brand, while remaining practical and realistic for an SMB.

  • The FocusTI Advantage

    Compliance is no longer optional. It reflects the expectations of your clients, your partners, and applicable regulations, including Quebec’s Law 25. The goal is not to add complexity. It is to put clear, trackable, and documented measures in place.

    With FocusTI, building a compliance strategy happens step by step, aligned with your business priorities. You know which actions to take, why they matter, and how to sustain them over time.

360° Protection Built for Your Reality

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    Proactive Threat Detection and Incident Response (MDR/EDR)

    You benefit from a Managed Security Service Provider (MSSP) model backed by a continuous Security Operations Centre (SOC). The SOC monitors, alerts, escalates, and can intervene when needed. Communications are delivered by email, with phone contact for urgent situations.

    This approach improves network intrusion detection and accelerates response times. You save time, limit the impact on your operations, and maintain the visibility your leadership team needs.

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    Immutable Backup and Disaster Recovery Planning

    A reliable backup gives you a restore point. An immutable backup protects that restore point against tampering, including during a ransomware attack. You preserve a usable recovery option when it matters most.

    A Disaster Recovery Plan (DRP) builds on that foundation. It defines how to restore your services, in what order, and with clearly assigned responsibilities. That is the basis of a structured recovery, oriented toward business continuity.

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    Access Protection and Remote Work Security

    Remote access needs to stay simple for your teams and secure for your business. We implement tailored controls to secure VPN access for remote work, reduce high-risk access, and strengthen identity management through MFA, access governance, and best practices.

    In a Microsoft Teams environment, for example, we can integrate security measures aligned with your specific usage. You support collaboration without compromising on access security.

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    Employee Training and Security Awareness

    Security starts with awareness. Short, clear, and regular training helps your employees recognize risk situations and build the right reflexes.

    You reduce common errors without adding friction to daily routines. Your teams become a genuine strength in your overall security posture.

Step by step

Our 4-Step Cybersecurity Audit Process

  • We analyze your environment: critical assets, access controls, tools in place, and existing practices. We identify priority risks and gaps that require prompt action.

    You get a clear, actionable picture. You know where to focus your efforts.

  • We translate the assessment into a roadmap. We prioritize the protection of your operations and your data, with an approach that is realistic for an SMB.

    You know what to deploy, in what order, and how to measure progress.

  • We implement the selected measures progressively. We favour controlled changes, clear communication, and useful documentation.

    You see concrete improvements quickly, without unnecessary complexity for your teams.

  • Security requires ongoing commitment. Continuous monitoring helps detect, escalate, and respond as needed.

    Reporting and governance are structured around your requirements. FocusTI can deliver reports on a quarterly basis or more frequently, with a format designed to support your decision-making.

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A Human Partnership for Greater Montreal Businesses

  • Solutions for Industrial and Manufacturing Sectors

    Your operations need to stay stable, whether your sites are located in Laval, on the North Shore, in Montreal, or on the South Shore. We focus on protecting critical workstations, ensuring continuity, and securing connectivity between sites.

    The goal is to protect production lines without slowing down your ERP. You preserve performance while reducing the risks associated with access management and inter-site data exchanges.

  • Expertise for Professional Services Firms

    Your files require discretion and rigour. We prioritize access protection, secure communications, and the governance of sensitive data.

    We stay pragmatic and aligned with your confidentiality expectations. You protect your information and reinforce the trust your clients place in you.

FAQ

Everything You Need to Know About Your Data Security

  • What is an MSSP (Managed Security Service Provider)?

    An MSSP takes on part or all of your day-to-day cybersecurity. It combines tools (protection, monitoring, alerting) with a team that tracks events and responds as needed. For an SMB, it is a way to achieve structured security without building a full internal team, while maintaining clear visibility into actions and priorities. An MSSP also provides continuous threat intelligence to prepare your environment for emerging generations of threats.

  • Will my data remain in Canada?

    Canadian data residency depends on the platforms and configuration options available. We cannot guarantee it in every situation. That said, wherever possible, we prioritize Canadian data centres, particularly within Microsoft environments where the platform allows. Our goal is to support your data sovereignty through choices that are clear, explained, and documented.

  • What is the difference between a backup and a Disaster Recovery Plan (DRP)?

    A backup is a copy of your data that allows you to restore after a deletion, corruption, or error. A Disaster Recovery Plan goes further: it defines how to resume your operations after an incident, in what order to restore services, who is responsible for what, and which dependencies are critical. The DRP reduces improvisation and enables a structured, faster recovery.

  • How does Quebec's Law 25 affect my liability?

    Quebec’s Law 25 raises the bar for personal information protection. Your organization must apply reasonable safeguards and be able to demonstrate them. In the event of an incident, managing a data breach also involves rigorous documentation and clear accountability. Managed cybersecurity helps you structure the controls, monitoring, and best practices needed to meet those expectations.

  • What are the consequences of a cyberattack for a business?

    The consequences can span operations, finances, and client relationships. An attack can disrupt systems, slow down teams, and trigger urgent responses. It may also require formal communications and compliance follow-up. A proactive approach is designed to reduce the impact, accelerate recovery, and keep your business priorities at the centre of every decision.

  • What does "24/7 detection" actually change for an SMB?

    Around-the-clock detection provides continuity in monitoring. A SOC tracks alerts, analyzes signals, escalates, and can intervene as needed. You receive communications by email, and by phone for urgent situations. For an SMB, this means less uncertainty: events are handled promptly, with a structured approach, even outside of regular business hours.

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Ready to Protect Your Business Against Cyber Threats

Your business deserves protection that matches your ambitions. Do not let an unexpected digital incident hold back your growth.